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Reservations
999 Broadway, Saugus, Massachusetts 01906

Frequently Asked Questions

Hotel

Breakfast is from 6:30-9:30am every morning.
Our breakfast has a variety of hot and cold choices from pancakes, eggs bacon, yogurt oatmeal and our signature cinnamon rolls.
We have free coffee out 24 hours a day as well as hot water for tea.
Check in time is at 3pm checkout time is 11am.
The hotel is 100% smoke free. Guests can smoke outside in the designated smoking areas.
We offer Complimentary Wi-Fi throughout the whole hotel.
Our fitness center is newly renovated and offers treadmill, elliptical, medicine balls and free weights.
There is a business center right off our lobby with printing capabilities.
The hotel has a seasonal outdoor pool open from Memorial Day to Labor Day.
Every room has a mini fridge hidden in the dresser. A community microwave is available in the breakfast area.
The hotel does not allow pets only service animals allowed.
Any packages guests have shipped to the hotel must have their first and last name on it and arrival date.

Airport & Shuttle

The hotel is located 11 miles, or about 20 -25 minutes away from Logan Airport.
You can return your rental car at any time to Boston Logan. Please call the hotel when ready to be picked up by the shuttle.
The shuttle runs 24 hours. Departures are every half hour from 3:30-7:30am. Then from 8am on the van leaves the hotel every hour on the hour. For Pickups please call the hotel at 781-233-1800 once you have all of your luggage. When heading back to the airport the vans are on a first come first serve basis holding only ten people. If you need an early shuttle please call the hotel 24 hours before so we can sign your party up. Otherwise guests can sign up for the shuttle at the front desk upon check in.
The shuttle pick up points vary by each terminal. The shuttle will always pick up downstairs outside of arrivals. When guests call for pick up the front desk will instruct them on the exact waiting location for the airline they came in on.
The hotel offers 3 park, sleep, and fly packages a 7, 10, and 14 days of parking. Please book online or call the hotel directly for pricing.
It is recommended for domestic flights to be at the airport an hour and a half before the flight. International Flights it is recommended to be there 3 hours before the flight.
In the mornings the hours are from 6:30-9am and then in the evening from 5-7pm. During these times it could take up to 35 minutes going either way.

Parking

The hotel has complimentary onsite parking for registered guests. If guests are leaving their car to fly out on a trip parking is $12 a day.
Regular size cars and SUVs fit on our lot. Tractor trailers will not fit.
The hotel will shovel between but will not clean off the cars.
The hotel offers 3 park, sleep, and fly packages at 7, 10, and 14 days of parking. Please book online or call the hotel directly for pricing.

Local Area

There are a few restaurants within walking distance being Papagayo, Friendly's and Hooters. The nearest coffee shop within walking would be Starbucks.
The hotel has a complimentary shuttle to Airport train station on the Blue Line. The station is about 20-25 minutes away.
There is Avis, Budget and Enterprise near the hotel.

Reservations

Rollaways and cribs are available upon request. There is no charge for a crib. The Rollaway charge is $20
Please inquire with the hotel as some reservations have restrictions.
When you check in to our hotel we will need to see a credit card and photo ID which can be license or a passport. The minimum age to check in is 21.
The hotel has connecting rooms. These room types are not guaranteed if needed please call the hotel in advance.
If you are interested in a group booking please contact the sales office at 781-233-1800 ext. 3154
The accessible rooms the hotel has are a king size bed with a roll in shower or a king size bed with a tub. Hearing accessible rooms are available as well.
The hotel offers long term rates for those staying 14 days or more. Please contact the hotel directly for pricing.
The hotel accepts all major credit and debit cards. The hotel does not accept cash or prepaid credit cards.
At Check in the credit or debit card presented will authorized for room and tax for your entire stay as well as incidentals.
The points would not cover parking. The charge for parking would be $12 a day.
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